At TruckRidge, we want every customer to be satisfied with their purchase. If you receive an item that is damaged, defective, incorrect, or significantly different from the product description, please contact us so we can assist you.

1. Eligibility for Returns

Products may be eligible for return if:

* You received the wrong product.
* The product arrived damaged or defective.
* The product does not match the description provided on our website.
* The product is unused and in its original condition, where applicable.

Return eligibility may vary depending on the type of product purchased.

2. Return Period

Customers should contact TruckRidge within 7 to 14 days of receiving their order to request a return.

Please provide your order number, photographs of the item, and a brief description of the issue.

3. Parts & Accessories

Before purchasing truck parts or accessories, customers should confirm that the product is compatible with their vehicle.

Returns may not be accepted for parts that have been installed, modified, damaged through improper installation, or otherwise used, unless the item was defective when received.

4. Pickup Trucks & Vehicles

For complete pickup trucks and vehicles, return and cancellation terms may differ depending on the vehicle, purchase agreement, shipping arrangements, and condition of the vehicle.

Customers should inspect the vehicle carefully and contact TruckRidge promptly if there is an issue.

Accident, damaged, used, imported, and repossessed vehicles are sold according to their stated condition and description.

5. Non-Returnable Items

Certain products may not be eligible for return, including:

* Special-order or custom products
* Installed or modified parts
* Products damaged after delivery due to misuse
* Items specifically identified as non-returnable on the product listing
* Certain used or damaged vehicle parts

6. Refunds

Once an approved return has been received and inspected, TruckRidge will determine whether the item qualifies for a refund.

Approved refunds will generally be issued using the original payment method. Processing times may vary depending on the payment provider or financial institution.

7. Return Shipping

If the return is due to an incorrect, defective, or damaged product supplied by TruckRidge, we will work with the customer regarding return shipping arrangements.

If the return is due to customer preference, incorrect vehicle selection, or ordering the wrong part, the customer may be responsible for applicable return shipping costs.

8. How to Request a Return

To request a return, please contact us through our Contact Us page or customer support and provide:

* Order number
* Customer name
* Product name
* Reason for the return
* Photos or videos showing the issue, where applicable

Please do not send a product back without receiving return instructions from TruckRidge.

9. Contact Us

If you have questions about our Return & Refund Policy, please contact TruckRidge Customer Support.

TruckRidge  Pickup Trucks, Parts & Accessories.